Frequently Asked Questions

RustDesk is an open-source remote desktop tool, similar in use case to TeamViewer, but with stronger transparency and privacy options.

Our servers are located in Germany. With a stable internet connection, latency is typically low enough for productive work.

The remote machines run a current supported macOS version depending on hardware profile and maintenance cycle.

Yes. You can install compatible macOS software required for your workflow.

Cancellation is monthly via email according to your current agreement terms.

Your workload runs on infrastructure in Germany, aligned with privacy-focused operational practices.

For team scenarios we can coordinate shared access models depending on project setup and availability.